Our returns policy lasts 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will, of course, replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at "enquiries at shelion dot com dot au" and send your item to: Direct Mail Corporation, ATTENTION: MICHELLE / She Lion Returns, 26 Dougharty Road West Heidelberg VIC 3081.
To return your product, you should mail your product to: Direct Mail Corporation, ATTENTION: MICHELLE / She Lion Returns, 26 Dougharty Road West Heidelberg VIC 3081. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $200, please use a trackable shipping service and consider purchasing shipping insurance.